Our Background

For over twenty years, Textual Reality, Inc. has provided quality writing, editing, and instructional design services to clients to support their customers and employees. But we’re not just writers; we’re consultants. That means you get a whole lot more than words on a page or screen. You get the benefit of over two decades of experience. We understand how people learn and we know how to design effective documentation and training. More importantly, we are experts at analyzing your needs to ensure that what you’re asking us to provide will really suit your purposes. Sometimes we even advise you not to spend money on a particular project.

We have extensive experience in numerous fields, including

Software – Finance – Banking – Mergers – Budgeting – Payroll – Human Resources – Talent Management – Professional Development – Retail Systems – CRM – Manufacturing – Medical – Retirement Investments – Estate Planning – Robotics – Legal – Technical – Creative – Education

Our Process

We always begin with a needs analysis. We know the questions to ask to help you see your project from all angles. From considering the audience and their technical proficiency and learning preferences to determining whether the proper environment exists for successful training delivery, we uncover all the details that can make or break your project.

Our proficiency in project management is a source of pride. In fact, we have a 100% on-time record, even after all these years. That’s because we know how long it takes to get things done and we don’t make promises we can’t keep. Our proposal to you will detail each deliverable and the target delivery date to avoid any surprises. We submit drafts of our work to you on a rolling basis, so you can review while we start working on another piece. This minimizes downtime on our side and overload on yours.

Upon completion of the project, we can evaluate its success to be sure it was effective. That way, you’ll feel confident that your budget dollars have been spent wisely.