Technical Writing

Benefits of Technical Writing

Every business has systems, processes, applications, and policies that employees must understand to do their jobs effectively. Good technical writing breaks down complex subject matter and communicates it simply to the target audience. However, that’s just the beginning.

As business consultants for over 20 years, Textual Reality, Inc. sees the broader picture. Technical writing is not just about the “how-to.” When employees know why they are performing a particular task and how it fits into the larger operation, greater synergy is achieved. The result is an increase in overall business productivity. What company doesn’t want that?

When you have documentation that details what needs to get done, who needs to do it, when, where, how, and why, anyone can step into a new role and quickly get up-to-speed. This is a benefit when you don’t have a budget for ongoing, comprehensive training. But it’s also a valuable supplement to a formal training program or informal training by power users.

Our Technical Writing Services

Every project begins with a thorough needs analysis. We are not just writers; we are consultants. Though you already may have an idea of what you need, we can advise you on issues you may not have considered. For example, will there be frequent updates to your system or process in the future? That means the documentation will also have to change. We can suggest the most cost-effective options for handling edits.

Some of the deliverables we can provide include:

  • User Guides
  • Instruction Manuals
  • Quick Reference Cards
  • Training Materials
  • Online Help
  • Proposals
  • Articles
  • Annual Reports

In addition, we can create writing standards and document templates for your company or department so all documentation is consistent, a big plus when employees have several systems or processes to learn. This also allows your company to make future edits to the material, if necessary, while keeping costs down.

Feel free to contact us to discuss your project or learn more about our technical writing services. Our initial consultation is free.